Account Help / FAQ
How do I report a lost or stolen debit card?
- Call 1-800-754-4128. This service is available 24 hours a day, 7 days a week.
How do I activate my new debit card and change my PIN number?
- Call 1-800-992-3808. This service is available 24 hours a day, 7 days a week.
Does Bank of Walker County offer electronic statements?
- Yes we do. It's fast, convenient, and secure! Learn more about electronic statements, or call us at 205-295-0033.
Customer Warning
Bank of Walker County never requests your personal or debit card information by e-mail or phone. NEVER give out information requested by e-mail or phone. E-mails directing you to "click here" to update your personal information are almost ALWAYS a scam!
Identity Fraud
Learn how to protect yourself from identity theft.